Our UCaaS platform delivers:

  • Phone service with business capabilities: Includes call recording and transcription, conferencing, auto attendants, call queues, and time frames.
  • Call center:Integrated call center capabilities offer interactive voice menus, call queues, recording, and reporting so your agents can provide a great customer experience.
  • Mobile, web, and desktop UC clients:Enable your employees to leverage the platform's features wherever they are.
  • PBX and call center reporting:Get access to statistics and analytical data.
  • Advanced telco services:Phone numbers, toll- free numbers, 911 and e911 services, caller ID with name, and spam protection.
  • Convenient portal:Role-based access for basic users, agent users, office managers, etc.

Additional features

We also offer a range of optional add-ons for even more functionality to meet the needs of your business.

  • Contact Center that expands on basic call center functionality to deliver advanced capabilities for a true omni-channel experience—with a clean and intuitive interface.
  • Integrations for 200+ CRMs with click-to-call and contact popups, as well as Microsoft Outlook and Microsoft Teams Connector.
  • Business SMSwith keyword responders and QR codes, appointment reminders, SMS blast campaigns, and more.
  • Real-time web conferencingthat provides web presentation, live multi-user video and audio conferencing, and remote desktop support capabilities.
  • Microsoft Teams Connector that makes connecting to Microsoft Teams simple.
  • Faxing solutions, including HIPAA-compliant virtual fax as well as ATA options.

Delivering Peace of Mind

Redundant – Compliant - Secure

  • Reliable - Our cloud-based platform delivers constant reliability with a geo-redundant network with four nodes across the U.S. to support your critical phone systems
  • Compliant- HIPAA-compliant PBX, 10DLC for SMS, STIR/SHAKEN, Ray Baum, and Kari's Law.
  • Secure– 256-Bit Encryption of data stored.

- Digital Solutions

  • Executive
  • Professional
  • Standard
  • Wireless
  • Conference
  • Attendant Add-on
  • Softphone

- Analog Line Solutions

  • Alarm Systems
  • Analog Data
  • Analog Voice
  • Burglar Alarms
  • Fax
  • Fire Alarms
  • Point of Sale
  • Emergency Call Box
  • Security Gates
  • Elevators

Leader in POTS Line Replacement

Convert your analog POTS lines to IP with support for FAX, fire panel, burglar alarm, analog modem data, ring-down, voice & emergency lines, with full access to E-91l.

Bring the power of your PBX to mobile devices and desktops.

Give users an easy-to-use interface to interact with the PBX with crossplatform mobile and desktop softphones. The keypad screen offers easy access to make a call, check voicemail, view contacts, send and receive SMS text messages, and more. Full mobile compatibility makes receiving calls just like using your mobile phone—incoming voice and video calls appear on the device lock screen just like cellular calls. With zero-touch configuration, all you need to do is log in with your PBX portal credentials—all the features you are accustomed to will be pre-configured and ready for you.

SMS / MMS Marketing

Stay Connect With Your
Customers Via SMS

Research shows that the average open rate for text message marketing campaigns is 98%, compared to just 20% for email. And the average clickthrough rate for SMS marketing is 19% compared to 4% for email. The simple truth is companies that want more effective engagement with their customers need SMS—and our SMS enablement platform makes getting started easy

Benefits of Business SMS

No matter what business you’re in, SMS capabilities—such as keyword responders, appointment reminders, SMS blast campaigns, and more— enable you to communicate better and faster with customers and prospects to drive efficiencies and growth. Consider the following examples:

SMS Enablement Platform Capabilities

With our comprehensive SMS platform, you get a wide range of functionality, all with existing phone numbers and managed through an intuitive portal accessible via your PBX login.

Capabilities include:

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Getting Started